Shipping policy
Shipping policy
Order Processing times are different than the transit times you would see upon checkout, or elsewhere like the product listing pages
All orders are processed within 2-7 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. We have many different warehouses and fulfilment centers. From our United States warehouse that carry only certain products from the website to ship out, you can expect a lower handling time and transit time to your doorstep. If the item you order comes from our overseas warehouse, expect a longer handling and transit time, but no longer than 13-18 days in total.
There is always a possibility of a delay that is outside of our control, such as a delay with the postal service or shipping company. We recommend that you call the postal service upon any further delay otherwise noted.
Domestic Shipping Rates and Estimates
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
For simple flat rate shipping: We offer Free shipping to United States from our fulfilment centers
|
Shipping option |
Estimated delivery time |
Price |
|
Option 1 - United States Fulfilment - under $49.99 |
13-17 business days |
5.79 |
|
Option 2 - United States fulfilment - $50.00 and over |
13 to 17 business days |
Free |
|
Option 3 - Not yet offered |
not yet offered |
$X |
Local delivery
At this particular time, there is no local delivery option as we do not have a physical store location. While we are working on making this a reality, for the meantime, we are an online retailer and do not have local delivery as an option.
In-store pickup
As stated above, we do not have a physical store location at the moment in time. In store pickup, for this reason, is not an option. All orders that are placed will be shipped from our fulfilment warehouses.
International Shipping
We currently do not offer international shipping to outside countries. We are working on establishing a bigger delivery base for our customers.
|
Shipping option |
Estimated delivery time |
Price |
|
Option 1 |
not yet offered |
$X |
|
Option 2 |
not yet offered |
$X |
|
Option 3 |
not yet offered |
$X |
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Little Lullabuy is not responsible for these charges if they are applied and are your responsibility as the customer.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within X days of receiving your shipping confirmation email, please contact us at info@littlelullabuy.com with your name and order number, and we will look into it for you.
You will be provided with a link to download the Shop app to receive details about updates on the location of your order.
Refunds, returns, and exchanges
We accept returns up to 15 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at info@littlelullabuy.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at info@littlelullabuy.com